Tuesday, October 9, 2018

Campus visits have been inspiring


Four stops into my tour of our 14 university campuses (plus a quick trip to Bloomsburg for dinner with our student leaders), and I can honestly say I have been inspired by virtually everyone I’ve met – faculty, staff, trustees, community leaders, and, especially, our students.  It’s not just that our students are bright, articulate young men and women—of course they are—it’s also how much they care, not only about their own futures, but about others as well.

It’s clear they chose the university they are attending because they know it will prepare them for future success, in both their careers and their lives. But there’s much more to it than that. They want to change the world. OK, that might sound a bit much; but, clearly, they want to have an impact on society, to give back to their communities, to “pay it forward.” Just listen to these words spoken by a Lock Haven University student during my recent visit there: “We all came here to help people at some point, one way or another. Physician assistants, teachers; they help people. I don’t know how I’m going to do it, but I want to help people too.”

How can that not give us all hope for the future?

And yet still there is more. In virtually every meeting I have had with students, the conversation turned to the students who start but do not finish at one of our universities – the students who have stopped out. There are a quite a number of them – more than two in five students who enter one of our universities as a freshman, do not complete a degree. The phenomenon is well known.  It touches all of our students’ lives, often at a personal level. In our conversations students describe to me the various reasons that so many of their friends and peers are no longer here. We talk about reasons that are:
  • financial (about tuition and fees, but more about room and board, which accounts for more than half the total net average price a student pays towardscollege);
  • academic challenges (they will wonder constructively, skeptically, out loud, whether we are doing everything we can to meet the needs of all of the students we enroll – to make ourselves “student ready universities?”); and
  • socio-culturally (I have had several discussions with students of color who speak movingly about the challenges they face at principally white institutions).

But my interlocutors never spend too long on problem definition. Not our students. They are doers with empathy and drive. They jump quickly to “solutioning.” They speak of:
  • greater student engagement – a means, metaphorically, of wrapping arms around peers who feel lost or alone;
  • what it means to live as minorities and majorities in a multicultural community; about macro and micro aggressions; about equity and inclusion;
  • an institution-wide commitment to supporting all students, to meeting them where they are with our advising and instructional supports – not expecting them to be the students of yesterday year – a time gone by before with Herculean effort and amazing impact we democratized the face of higher education; and of
  • opportunities to turn adversity – for example the appearance on campus of a hate group – into a learning opportunity for the entire community.

This is potent and powerful stuff. It reminds us of our ethical obligation: enrolling a student and taking their hard won tuition dollars entails an ethical responsibility to do everything we can to help them succeed. It provides real and tangible clues about what faculty and staff and our administration can do more and less of to support all of our students, to improve their success. It reminds us that the student voice is well worth listening to as we work together inclusively to chart our future, that there is significant risk in our not listening to and hearing that voice.

Yes, our enrollments are down as the high-school leaving population in the state continues to decline, and yes we do not enjoy the kind of support that is available to higher education in all but three or four states in this great nation. And yes, we face other challenges, as well. But I choose to focus on our students and their future. I won’t let them down. We won’t. I’m optimistic; I can’t help but be with what I’ve seen and heard so far.

In my first message, I invited you to join me in a conversation about the System and its future, either by posting a comment at the end of this blog or by sending me an email with your thoughts. Since then, I’ve received literally hundreds of emails. I’m trying to respond to each one; but, I must admit, I’m falling behind. I will keep at it, though, and hope soon to transition to a social media mechanism that will enable us to have a wholly open discussion with one another, in the light of day. The passion you have for this System, for these universities, for our students – it shines through each and every single one of the many messages I have received from you. It is humbling. Here is one example:

“You are leading a team [speaking about all of us as part of a team] that is truly passionate about providing our students with the most comprehensive, innovative, life-changing experience possible... I can't tell you the number of times I have watched faculty…completely transform their teaching and research methods in dramatic and very labor intensive ways in the constant search for the best way to inspire students. [I see] staff and administrators quietly working so many extra hours to make sure our students are well taken care of….[We] are watching our [students] launch toward the hopes and dreams we have for them, as well as their own.”

Says it all, doesn’t it? Let’s keep working together for our collective future, for our students’ success.

And for all of you I have had the opportunity to meet and speak with – thank you. Thank you for your hospitality, your welcome, your generosity of spirit, and your creative insights.

Onwards!


Tuesday, September 4, 2018

Courageous conversation and courageous action

Today begins my journey as chancellor. I’m thrilled to be here, and I’m laser-focused on helping to ensure that our 14 universities are places that every student can achieve success—an affordable degree that leads to a sustaining career and an opportunity to contribute to their community. And I do mean every student, regardless of where they come from or how improbable their success might have once seemed.

That is my passion, and that is our mission. It’s that mission that brought me here to Pennsylvania to help move the System Redesign forward so that future generations have even more opportunities to thrive and contribute to our economy and to the health and well-being of our commonwealth.

First things first, I want to find out more about ‘us’—about who we are and what we can become. I’ll be visiting all 14 universities this fall to hear from everyone—students, alumni, faculty, staff, and others—to begin a dialogue. I want to hear your stories, listen to your ideas, and understand the challenges and obstacles that we face—that you face. I want to know what makes us good, to know about the issues that keep us from becoming better, and to know how we can address those issues.

Through that conversation, let’s work together to foster a culture in which we are unafraid to engage in courageous conversations—conversations that don’t eschew the difficult questions or the difficult answers. Conversations that draw upon something remarkable about our culture, which I have observed and been inspired by even before my arrival—our desire to respect one another with openness, honesty, a willingness to offer one another trust, and unfailing civility.

As we get to know each other, you may see me as an unabashed optimist. I am. I can’t help myself. I see great opportunities for our universities, for our System, and—especially—for our students. I do not believe we face any obstacle that cannot be overcome with our collective talents and creativity. You’ll also hear me speak about transparency. This is something that truly drives me as a person and as a leader. You’ll know exactly where I’m coming from on every issue; and I want the same from you. This blog will serve as one of the many ways for us to exchange ideas, and I’m hoping you’ll use it to provide feedback.

So, let’s start today. I encourage you to share your thoughts on any issue; no subject is out of bounds. If you need a prompt, then know that top-of-mind topics for me right now are: What do you need most from me as your Chancellor? What topics should I cover when I come to your campus? Is there a specific question we should address? Is there a specific opportunity or challenge we should tackle?

Help me kickstart this grand conversation by posting a comment below or emailing me at chancellor@passhe.edu.

Onward!